Shipping policy

Shipping Policies:

Fulfilment: Our shipping policy ensures prompt delivery of your order, with items typically dispatched within 5 business days from the time of purchase. We strive to get your treasures to you swiftly, so you can enjoy them as soon as possible.

Secure Shipping Address: Please ensure that you provide a secure delivery address for your order, as our bespoke pieces are unique and valuable. We want to ensure that your treasures reach you safely and securely, ready to be cherished for years to come. We are not liable for packages that may be stolen after delivery. We recommend providing a secure delivery address to minimize any risks associated with package theft.

Lost Packages: In the rare event that a package is lost before delivery, rest assured that each shipment is insured for its full value. If such a situation arises, we will work diligently to ensure that you are refunded promptly and fully. Your satisfaction and peace of mind are our top priorities.

Remakes: In the event of loss or theft, please note that remaking the piece is not guaranteed due to the bespoke nature of our jewelry and limited availability of materials. We will make every effort to accommodate your needs, but please understand the unique challenges involved in recreating one-of-a-kind pieces.